True Story:
A family walked into the sandwich restaurant where I work today, including one young woman who claimed to be an employee at a branch of the same chain in L.A. (She was very excited to show them what this place was all about). After only purchasing a sandwich for the little girl with them, they left sadly, claiming that some of them 'can't eat bread' and it was a pity that we didn't offer salads. I had no idea how to respond politely, so I just opened the door for them and let them go. Um... Hello? NO branch of this chain offers soups, salads, or anything but the sandwiches for which we are known. Restaurant tour guide fail.
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